Forum Discussion

IkamuzU8X's avatar
3 years ago

Sad day

I have accidentally deleted my Google play profile and as we all know CG hasn't created the tools to re-link the account.

It is sad to say but it is gone forever
  • "Lumiya;c-2376551" wrote:
    But this means that your account maybe still exists in the game. Has one of your guildmates checked?

    Yes. It still exists.
    "Lumiya;c-2376551" wrote:
    If your account still exists it also means that it might be possible to link your account back to you, if you can prove that it is your account, for example with purchases you made, if you happen to have screenshots from before you deleted the profile.

    Can they really do that? the reply I got from CG support team is that they can't re-link the account.

  • NotRealUltra's avatar
    NotRealUltra
    Seasoned Newcomer
    "IkamuzU;d-258033" wrote:
    I have accidentally deleted my Google play profile and as we all know CG hasn't created the tools to re-link the account.

    It is sad to say but it is gone forever


    Even if they added tools to re-link the account, you would still need to original Google Play associated to your account to relink it, or else anyone can relink anyone else's account
  • NotRealUltra's avatar
    NotRealUltra
    Seasoned Newcomer
    "IkamuzU;c-2376580" wrote:
    "sloweagle;c-2376570" wrote:
    But I am sure a dev can do this in lower data level.

    If that's the case I have nothing to lose.

    CG_Tusken_Meathead could you give a hand with this?



    No he won't because your only solution is accessing your own deleted google play account

    And only google can help you with that
  • NotRealUltra's avatar
    NotRealUltra
    Seasoned Newcomer
    "IkamuzU;c-2376450" wrote:
    I have contacted both Google and CG and there's nothing to do.

    According to Google: "In order to recover the progress of games you must contact the developers directly, since they are the ones who own these files", "In this case, we don't have access to game or application data for user security reasons, so only developers can see the progress".

    CG support team "once deleted that data cannot be recovered by us"


    You are also misunderstanding the issue

    Google is talking about game data, CG is talking about google play account data

    Both parties can't help with the other

    Mixing and mingling both data as if they are one and the same will just lead to confusion communicating with both supports