Shaak Ti and refreshing shipments
So over the last 4 days I have refreshed the shipments in order to complete Shaak Ti as soon as possible. I used both 50 crystal refreshes all 4 days.... and in those 8 attempts she never appeared. I created a help ticket asking if there is a glitch and an EA representative replied today confirming there is a known glitch.
Here is a portion of their response:
“Please let me share, after reviewing your case I do gather that the issue currently you are facing is apparently a bug which caused this anomaly. I really appreciate your feedback towards the game. I will make sure to forward the same to our concern department.
It is sad that we at customer experience, can only help with issues in the game itself, we cannot make changes or correct game bugs.
We at EA customer service make every attempt to resolve each issue, but sometimes a resolution is simply not possible due to problems beyond our control. For your inconvenience, please accept my personal apology that this problem has negatively affected you.”
So CG, we are just letting people waste crystal on refreshes when there is a known bug?
Here is a portion of their response:
“Please let me share, after reviewing your case I do gather that the issue currently you are facing is apparently a bug which caused this anomaly. I really appreciate your feedback towards the game. I will make sure to forward the same to our concern department.
It is sad that we at customer experience, can only help with issues in the game itself, we cannot make changes or correct game bugs.
We at EA customer service make every attempt to resolve each issue, but sometimes a resolution is simply not possible due to problems beyond our control. For your inconvenience, please accept my personal apology that this problem has negatively affected you.”
So CG, we are just letting people waste crystal on refreshes when there is a known bug?
