"QJinX;c-1551420" wrote:
"DuneSeaFarmer;c-1551389" wrote:
"QJinX;c-1551388" wrote:
"DuneSeaFarmer;c-1551377" wrote:
Why wasn't this posted/shared on the SWGOH Reddit forum? There are a lot of players that prefer that forum to this one.
Bacause then they would get 10,000 negative feedback posts that they cant regulate or control. Then the true hatred for this event would be exposed. : )
Dunno, there is dev interaction there. I think your reason may have been valid but lately, they (Reddit posts) seem more constructive. Players here have pretty much echoed the same sentiment, free or casual, guppy, dolphin, or whale, The Sith Raid needs some serious rethinking. We have a new CM, hopefully he/she will continue to post there as Carrie and Cozi did.
I mean more that the post would get a ton of attention. They wouldnt be able to filter refusal to spend statements etc. I think reddit reaches a much larger audience so topics that seek feedback on a raid that is universally hated is probably dangerous for them. Their risk vs reward probably doesnt pan out. Even in this topic i think they asked questions they already have the anwers to. They are just making it appear that they are seeking our feedback. Just my opinion though.
Well, there's a certain truth to their raging there. I learned a long time ago, in business you can either fear your customers complaints, or deal with them. I have worked retail and wholesale, for over 40 years. Those with such experience learn how to listen and discuss even when you are being screamed at. Best thing I ever learned was no one has any more power over you then you give them. EA has a reputation for avoiding their customers. But they are getting better about it. CG once had an open door policy on their forums. But, too much venom was spewed. Thing is, when you take the rage part of their posts out, and read what they were mad about, you can find common ground. Folks just want to feel their voice matters and their opinion is valid.
Capital Games Team
