Forum Discussion
3 years ago
"Ragnarok_COTF;c-2352161" wrote:"Kisakee;c-2352155" wrote:"Ragnarok_COTF;c-2352147" wrote:
I'm sure everyone that gets promoted mid-event will also come to the forums demanding their rewards be decreased to the division they started the event in. /s
Joking aside, CG made their rewards system this way, and they have put zero effort into messaging since the initial announcement and Q&A. It would be so cool of they hired someone whose job it is to bridge the gap between the devs and the community. A manager of the community, perhaps.
You mean like someone whose job it is to browse through forums every day for multiple hours, not only reading threads but interacting with the people, giving information about current status and things that don't work as expected plus what has been or will be done about it and even more? Sadly i've never seen a Community Manager working this way in any game but hey, maybe somewhere in the Outer Rim some day..
There is an acceptable level of interaction, I'd say, between what you described above and the almost zero communication we get now.
https://www.ea.com/ea-studios/capital-games/careers?setLocale=en-us
https://ea.gr8people.com/jobs/172457/senior-community-manager?locale=en
- You will be the voice of the community, maintain a tight two-way dialogue between core players, studio, and your team.
- You will manage social media and presence on official EA channels, and community owned platforms.
- You will conduct surveys, research, and feedback from the community on issues and trends affecting the player experience.
- You will provide qualitative Community reports on metrics, feedback, trends, game issues, and service risks.
- You will work with Development team on overall player experience.
- You will collaborate with internal partners such as Brand, Comms, Social, and Development to ensure unified franchise plans.
- You will maintain a positive community presence and reputation.
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