*Why does it take so long to get any information or traction on bugs for old characters?* The new "non-free" characters seem to have bugs fixed right away however if a bug shows up on an older character it just seems to get ignored and linger. As a player I just want my characters to work as advertised be it they are 1 day old or 2 years old.
We hear that perception in the posts from time to time, but if you look at the release notes over time, you'll see there have been a wide variety of bug fixes for characters across the spectrum of newer characters to older characters. If there are still outstanding bugs for existing characters, please log them in the Answers HQ and we'll do our best to get them fixed as soon as we can.
NOTE: Sorry scuba, we see that you posted links to Answers HQ, which we didn't catch when we copied the questions over to be answered. We will follow up on those tickets, thank you for writing them.
@CG_Carrie. Thanks for the answer and for looking into it. I would like to add it is not just a perception thing, it is how things have been going.
If the players want a character bug fixed it needs to be found while there are still packs for sale (first 2 months) or it just lingers. All the ones I have posted and many more were reported prior to the bug with sion zeta and visas Marr issues. Guess which one's were fixed right away?
EA Staff (Retired)
Capital Games Team