Thank you CG for the freeze issue compensation!

I am very skeptical of the "sent in a support ticket" part of the rewards.

I sent one in via the in-game help and basically got ignored. This was early in the game freeze issue.

A reasonable person would expect to get the "support ticket compensation". But i doubt it because i opened it before CG admitted there was an issue. So i frankly take issue with the 2 different reward tiers. Everyone suffered. But CG's lack of support failed most of the users. Give everyone the same rewards.