This rampant level of apparent dissatisfaction...

The game is still a lot of fun. The very fact that people are still complaining is a good thing. That means the players still care (vomit a little). But EA/CG need to step up and fix the problems.
In my software company or any companies I worked for, a live release like the 7/6 update is unthinkable. people get fired for that kind of bugs. heads will roll.