Forum Discussion

mglass222's avatar
9 years ago

Underage account

Ive been playing this game for quite a while now and have been handicapped by an underage account restriction that apparently cannot be fixed. Ive contacted EA at least a half dozen times over the last six months and still they insist there is no way to change this. I find this hard to believe and ridiculous. I cannot participate in guild chat, change my name, etc. Ohh but wait, i can still buy charge my credit card to buy crystals! How ludicrous is that. I would have hoped that given the numerous complaints on this topic that some "fix" would have been created for this problem. A simple fix would be to re-prompt the user so they could re-enter the correct age - a simple solution that for some reason cannot be done, Ill give this a few more months then i am done with the game. And no i am not starting from scratch as one extremely helpful representative suggested...
  • I have the exact same problem and it drives me insane. Someone at my level with my roster of toons not being able to chat and having a generic name is absurd. Please, please do something about it!
  • Same here. Although I was able to get my name changed through support although they say there is no way to change my underage account. I was the infamous Mol Eliza. The only reason why I know our guilds raid attack rules is because my buddy is in the same guild.
  • https://m.reddit.com/r/SWGalaxyOfHeroes/comments/4u3jdz/quick_fix_to_kid_account_problem/
  • Same issue. I've contacted EA a million times in different ways yet have never gotten a response. Honestly , SWGOH is one of the best games but it sucks ranking top 5 on arena and guild as Mol Eliza. developers please help!

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