Web store - in game store never working

Can you please FIX this issue? Trying to buy the Ahsoka pack in game. Kept disconnecting me from the servers and forcing me to restart. Finally got to the pay screen after restart. Put my info in and it tells me that it is unable to process the information that I have been using forever for this process. Go ONLINE, log in. The main screen has the opps message and isn't showing anything. Do you WAN'T my money??? Seriously, you would think that this kind of thing would be paramount in getting fixed since this greedy **bleep** company wants your money...