Why is EA help desk useless?
So the other evening purchased "basic ally aid giftable" for my wife. Yes the whole family plays! Anyway, she never got it, and I thought maybe I had done something wrong and went ahead and did it ag...
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Screw CG, they steal regularly, just peruse the forums. Do a chargeback and get your money back as you are learning they simply don't care and won't refund your money. I did a chargeback before and will do it, again, if they openly steal.
It's done through Google play, and then that's attached to my debit card so not sure that's an option?
It's done through Google play, and then that's attached to my debit card so not sure that's an option?
If you have the screenshots of conversations with them and can show from your end that the items havent arrived and realistically done all possible actions, i would look at your google play receipts, raise a concern via googleplay and they usually are quite good in dealing with the request.
Its not 100% but EA are terrible. Once when they failed to provide me a bundle, i did it via my own bank account (some banks are terrible at this so this will depend on how you explain lack of receiving content - anyone had the 'take a picture of the non received parcel etc').
I definitely would not give up. tag people at ea on here and i even got banned for it but i got the items i specifically bought. Good luck and dont give up.
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- CG_Meathead8 months ago
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