Yesterday when simming fleet challenges the rewards shown were 2 zetas for the first sim, and 1 zeta for my second sim. Prior to doing the challenges i owned 15 zeta mats. After the challenges i still only owned 15 zeta mats. THE THREE MATS DID NOT REGISTER IN MY INVENTORY. I filed a missing content report and waited. Yesterday afternoon i recieved a response from EA stating they see im missing the three zetas and to wait 24 hrs and they will be in my mail box. After 24 hrs nothing showed. So i requested a call back. Within a minute i recieved a call. After discussing the matter with a CSR for 10 mins and waiting on hold for 20mins, the resolution from EA was to issue me 300 crystals and suggest i post on the forums... in conclusion, after playing the game loyaly for 2 straight years and spending in excess of $$2500, EA offered me $3 in crystals and the opportunity to share my loss on the forums. Why could they not just compensate me the reward i did not recieve in the first place?