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Smashhmore's avatar
Smashhmore
Rising Newcomer
2 years ago
Solved

$50 Apple Gift Card from Target did not give Rewards

Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? Apple Card OS Version 17.4.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 384-747...
bug
  • EA_Gunner's avatar
    EA_Gunner
    2 years ago

    EA Help support should be able to assist you with your claim.

EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
2 years ago

EA Help support should be able to assist you with your claim.

ac2fc96b3dedf72f's avatar
ac2fc96b3dedf72f
Seasoned Newcomer
3 months ago

2 years later, same issue but with the $25 card.  EA support says they can see the rewards were granted, but they are not showing up in game. 

However, the rewards for the $50 gift card did show up in game. 

A guy in my guild says his rewards for the $25 gift card showed up 24 hours later.

EA support is not helping, other than saying i already got them, when it's 100% obvious I have not gotten them inside the game itself.

This has got to be fixed if you guys are going to keep running these same promotions.

 

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