$50 Apple Gift Card from Target did not give Rewards

2 years later, same issue but with the $25 card.  EA support says they can see the rewards were granted, but they are not showing up in game. 

However, the rewards for the $50 gift card did show up in game. 

A guy in my guild says his rewards for the $25 gift card showed up 24 hours later.

EA support is not helping, other than saying i already got them, when it's 100% obvious I have not gotten them inside the game itself.

This has got to be fixed if you guys are going to keep running these same promotions.