55 shards of Dark Revan did not arrive

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with?Iphone 11
OS Version 16.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 517-796-886
What type of issue do you have? Missing Rewards
How often does the bug occur? Often (50% - 99%)
Summarize your bug at the end of the passage of the Dark Revan event, I did not receive 55 of its fragments.
Steps: How can we find the bug ourselves? at the end of the passage of the Dark Revan event, I did not receive 55 of its fragments.
Connection Type Wifi
Please select your region north American 
Country Canada

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at the end of the passage of the Dark Revan event, I did not receive 55 of its fragments.