3 years ago
Account banned
I believe I was banned in error. My ally code is 487-426-685 and I unfortunately don't know my player ID but my account was thoughtsfromanewt. The ban message says for repeat offences but I don't bel...
I'm in the same boat. Banned and I don't know why. I tried following the directions in the app to msg Lucifer_Daddy on the forums. No response. Looked into it and his/her profile shows that it hasn't been active in 2 years. Tried going through the link you posted contacting EA. They send an automated response to msg Lucifer_Daddy also. Looks like they can just ban you for no reason and intentionally give you a dead end so they don't have to deal with you. Spent probably thousands of dollars on this game because my son and I enjoyed working together on it. This is the craziest customer support I've ever seen. I can't believe the official instructions after a ban is to msg an abandoned user account. Has CG or EA not checked first to confirm that the person they are referring everyone to still works for them?