Forum Discussion

DragoGard48's avatar
DragoGard48
3 years ago
Solved

Account is not authorized to access webstore

I used to be able to access the webstore easily but now whenever I log in on any device I get an error that states "This account is not authorized to access the webstore." I'm curious if this is a kn...
bug
  • DragoGard48's avatar
    DragoGard48
    3 years ago

    Oh yes, it works now, thank you very much!

DragoGard48's avatar
DragoGard48
3 years ago

Webstore has said I was unauthorised since around march

EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
3 years ago
@DragoGard48 Thanks for the info. Did you update your date of birth on the swgoh account around this time?
  • DragoGard48's avatar
    DragoGard48
    3 years ago

    No, although my birthday was in march if that makes any difference.

    • EA_Gunner's avatar
      EA_Gunner
      Icon for EA QV Team rankEA QV Team
      3 years ago
      @DragoGard48 I am asking because a user must be 18 years old in order to access EA Connect button and the webstore, regardless of geo-location. Based on your account information you are not 18.
      • DragoGard48's avatar
        DragoGard48
        3 years ago

        Thanks for your help anyways. I just found it curious how the webstore used to work for me but not anymore

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.26,330 PostsLatest Activity: 3 hours ago