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Asc-Nev99's avatar
Asc-Nev99
Rising Novice
5 years ago
Solved

Account reset following iOS update

Product: Star Wars: Galaxy of Heroes Platform:Apple iPad What type of device are you experiencing the issue with? iPad 4 OS Version 14.2 Ally Code: (Find it here: http://bit.ly/AllyCode ) 865-666...
bug
  • EA_UltraSlide's avatar
    EA_UltraSlide
    5 years ago

    Hi @Asc-Nev99 

    Please see the following page for instructions on how to connect to Game Center. If you continue to run into issues, you can reach out to our support for further help through the game itself - to do this, go to Settings -> Help.

EA_UltraSlide's avatar
EA_UltraSlide
Icon for EA Staff rankEA Staff
5 years ago

Hi @Asc-Nev99 

Is your son back in the game or are you still running into issues?

  • Asc-Nev99's avatar
    Asc-Nev99
    Rising Novice
    5 years ago

    I logged him out of game centre and he can access his account now, but if I turn game centre back on the same thing happens.

    Is there a way to link his account to game centre? He’s only ever played on the one device.

    • EA_UltraSlide's avatar
      EA_UltraSlide
      Icon for EA Staff rankEA Staff
      5 years ago

      Hi @Asc-Nev99 

      Please see the following page for instructions on how to connect to Game Center. If you continue to run into issues, you can reach out to our support for further help through the game itself - to do this, go to Settings -> Help.

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