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GBiznaz's avatar
GBiznaz
5 years ago
Solved

Action buttons disappeared mid battle

I was on my last wave of geo lstb when the action button disappeared. Other functions with the exception of the gear remained. Not sure why this occurred mid game. I captured a video to show what happened but I can’t load it here so loaded picture instead. 

technical issues
  • EA_Lanna's avatar
    EA_Lanna
    5 years ago

    Hi @GBiznaz,

    Cases of buttons disappearing tends to be mostly technical issues on the local device which can happen for a variety of reasons. As a result a bit of troubleshooting performed on the device usually helps the buttons to return again which you've discovered yourself when you performed a restart. 🙂

    Thanks for keeping us in the loop.

    - EA_Lanna

3 Replies

  • GBiznaz's avatar
    GBiznaz
    5 years ago

    They disappeared for the battle until I force closed and reopened the game. They have not disappeared since but it was disappointing that it happened in the first place. Do you have an explanation why this occurred in the first place?

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @GBiznaz,

    Cases of buttons disappearing tends to be mostly technical issues on the local device which can happen for a variety of reasons. As a result a bit of troubleshooting performed on the device usually helps the buttons to return again which you've discovered yourself when you performed a restart. 🙂

    Thanks for keeping us in the loop.

    - EA_Lanna

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