Arena and Grand Arena game crashes
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Game Freeze/Crash
OS Version Android version 9, Samsung A70
Ally Code: (Find it here: http://bit.ly/AllyCode ) 272337653
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug I've had 4 Squad Arena game freezes, where I cannot press any buttons and eventually the screen goes blank and I would lose the match due to not performing actions. I would have to close the app and reopen and the arena attempt out of 5 a day would be subtracted. Today 2020-03-26 I attempted a GRAND arena battle with undersized Bastilla Shan and Yoda against Geos. My opponent was Trevolocity ally code 211667747. I've lost the ability to move to Kyber tier in grand arena due to this unforced error today.
Steps: How can we find the bug ourselves? Partake in an any arena match by the looks of things. No particular time frame where it happens, not a specific character, not a specific type of ability.
Connection Type Wifi
Please select your region Other
Country South Africa
My Grand Arena match failed due to the crash.
I've attached my screenshots.
