Forum Discussion

Seasoned Newcomer

7 months ago

Solved

Bad Bacht Light Speed

Hello, I tried to purchase the bad batch lightspeed bundle via the webstore today and the transaction seems to have not completed. There is a pending charge but imagine something happened EA/SWGOH s...

ios

EA_Claus
7 months ago
HeyHans17451,

A transaction can take up to 24 hours to complete processing and get out of the pending status. Have you received an email confirmation about your purchase in the meantime?

Please recheck the order status later or tomorrow, and check your inbox for an email confirmation.

If the order goes through but you don't receive the bundle, follow this guide to contact our support team directly from within the game.

We appreciate your patience with this!

EA_Claus

Community Manager

7 months ago

HeyHans17451,

A transaction can take up to 24 hours to complete processing and get out of the pending status. Have you received an email confirmation about your purchase in the meantime?

Please recheck the order status later or tomorrow, and check your inbox for an email confirmation.

If the order goes through but you don't receive the bundle, follow this guide to contact our support team directly from within the game.

We appreciate your patience with this!