greetings. i appear to be one of those who've been banned without explanation. no penalties listed, no explanaition emails received. wrote several appeals and finally received an answer that they can't help me. and that i should apply to cg_lucifersdaddy here. but the link i was given doesn't work. could anybody please explain me what to do.
ally code 534155183
thank you.
Im going through something very similar, but can't even get a response despite much effort on my part to reach out and get someone to respond because the appeal system isn't working. Sad to see with multiple year account with almost everything.
Ally code: 564233828
Fill out the form in this thread
https://forums.ea.com/discussions/swgoh-general-discussion-en/cheating-and-appeals-process/10674104
EA support have zero idea about this game. This hasn't been the way to deal with bans for years.
You need to read and follow the instructions here: https://forums.ea.com/discussions/swgoh-general-discussion-en/cheating-and-appeals-process/10674104
However, if you did cheat, there's not much point, they know. Even if it felt like you got banned a long time after you cheated, they do bans in batches. So, they could have detected cheating a long time ago, but only just got around to doing the bans.
In short if you have legit not cheated, fill out the form. If you have cheated, you're just wasting your time. They categorically know.
thanks for the info. filled the form a couple days ago. waiting.
