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LetoIIAtreides's avatar
LetoIIAtreides
Seasoned Novice
2 years ago

Banked episode boxes disappeared

Hello

i had several episode boxes banked waiting to be claimed in anticipation of the next refresh and they were all gone when I logged in this morning. How can I fix that ? Thanks 

2 Replies

  • Hey there! If your banked episode boxes have vanished, don’t worry — it might just be a small hiccup. This can sometimes happen after updates or due to game tweaks.

    Here’s what to try:

     Update the game to the latest version

    Restart the app (it helps more often than you’d think)

    Reach out to support with your player ID

     Check community forums — other players might have tips

    Hope that puts you back to collecting those boxes in no time!

  • If your banked episode boxes have disappeared, it could be due to a game update, a technical glitch, or a change in event mechanics. Try the following steps to resolve the issue:

    1. Check for Updates: Ensure your game is updated to the latest version.
    2. Restart the Game: Close and reopen the app to see if the boxes reappear.
    3. Contact Support: Reach out to the game’s support team to report the issue and get assistance.
    4. Community Forums: Check forums or community groups to see if other players are experiencing the same problem and find potential solutions.

    These steps should help address or clarify the situation.

     

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