Forum Discussion

59n9vh7m4lel's avatar
59n9vh7m4lel
2 years ago
Solved

Bought galactic cargo 4 bundle and didn’t get rewards

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone se
OS Version Se
Ally Code: (Find it here: http://bit.ly/AllyCode ) 269-826-669
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Bought galactic bundle 4. Got charged and didn’t get rewards.
Steps: How can we find the bug ourselves? Try to buy galactic cargo bundle from popup
Connection Type Wifi
Please select your region North America
Country United states

‌

Bought galactic cargo 4 from popup and didn’t get rewards

bug
  • EA_HighCommand's avatar
    EA_HighCommand
    2 years ago

    Hi @59n9vh7m4lel, and thank you for the report.

    According to our logs, you received the content on 11/16/2023, 02:28 pm GMT. In detail, you got 100 Flawed Signal Data.

10 Replies

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    2 years ago

    Hi @59n9vh7m4lel, and thank you for the report.

    According to our logs, you received the content on 11/16/2023, 02:28 pm GMT. In detail, you got 100 Flawed Signal Data.

  • mawkus7's avatar
    mawkus7
    Seasoned Newcomer
    2 years ago
    @EA_HighCommand I'm having the same issue as described by the poster. Ally code is 289-453-557. Please advise.
  • Azhureeus's avatar
    Azhureeus
    2 years ago

    Same here, bought the pack, never got any items from it. Can a support help here too ? My ally code is 289-814-182

  • Jujub92's avatar
    Jujub92
    Seasoned Novice
    2 years ago

    Hello

    I doubt that I received all the items. I can not see the offer anymore so impossible to say I get precisely what I intended to buy.

    Can you please show me the offer as it was presented in the game ?

    thanks.

  • ChristophIV's avatar
    ChristophIV
    Hero+
    2 years ago

    @Jujub92 You only receive one of the items.

    See attached screenshots of the pack.

  • Jujub92's avatar
    Jujub92
    Seasoned Novice
    2 years ago

    Thanks. Exactly what I was looking for !!!

    It was stupid to think that everything was in it for such a small price. 

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