Forum Discussion

_BLZ_Coco_369_'s avatar
2 years ago
Solved

Bought hyperdrive bundle and didnt get it

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? iOS and PC
OS Version newest one
Ally Code: (Find it here: http://bit.ly/AllyCode ) 979781585
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug So i bought the bundle on ea store and i wanted to get it in game and i dont have it in inbox, i tried to restore like people said and nothing works, i cant get my rewards and i dont know what to do, i also have the order confirmation on mail
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country România

7 Replies

  • _BLZ_Coco_369_'s avatar
    _BLZ_Coco_369_
    2 years ago

    So ill get the money back and i can buy the bundle or will i get the bundle in inbox?

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    2 years ago

    Depends. Since you asked for a refund, that is probably what you will get unless you change your mind and let them know that you want the HyperDriveBundle token instead.

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    2 years ago

    Just reply via email to your open case 197694989 that you have with support.

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    2 years ago

    The token should be in your inbox in-game now.

    Please close the open case with support.

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