Forum Discussion

Kaladin-JS1's avatar
9 months ago
Solved

Bought Jabba LSB, received Crystals instead

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? Iphone
OS Version 18.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 571695834
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I purchased the Jabba LSB bundle from the Webstore. When I went into the game, I had a message showing that there was an issue with the transaction and it gave me the value in crystals instead. I have confirmed that that charge of $27.05 was billed to my credit card even though I did not receive what I purchased
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? iPhone
OS Version 18.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 571695834
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I purchased the Jabba LSB bundle from the Webstore. When I went into the game, I had a message showing that there was an issue with the transaction and it gave me the value in crystals instead. I have confirmed that that charge of $27.05 was billed to my credit card even though I did not receive what I purchased.
Steps: How can we find the bug ourselves? Not sure, but there are plenty of posts on Reddit about it now too
Connection Type Wifi
Please select your region North America
Country United States

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