Bronzium Packs slow to open since Update

Question

Product: Star Wars: Galaxy of HeroesPlatform:Apple iPhoneWhat type of device are you experiencing the issue with? PhoneOS Version 14.4.1Ally Code: (Find it here: http://bit.ly/AllyCode ) What type of issue do you have? GameplayHow often does the bug occur? Every time (100%)Summarize your bug Since the notoriously un-QA’d Conquest Update, among the many other issues, Bronzium packs now take a full 2-3 seconds to open, at best—noticeably longer than they did previously. Steps: How can we find the bug ourselves? Open a bronzium pack. Even once. That’s it. That’s all the QA necessary.Connection Type WifiPlease select your region North AmericaCountry US‌Notes.

anotherowname · Answer

For a bit of clarity, too: the progress wheel didn’t previously appear between opening packs (unless you had a bad connection), so you could skip through them relatively quickly. It now appears every single time. The total time investment has roughly doubled since the Conquest Update.

ea_ultraslide · Answer

Hi&nbsp;@anotherowname&nbsp;

When opening Bronzium packs, we notice the progress wheel appear for roughly 1/2 a second or less. This is most likely caused by some of the performance issues that the team are currently working on.

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Bronzium Packs slow to open since Update

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