Forum Discussion

Anonymous

8 years ago

Solved

BUG- Device crashes after 11/22 Update

We've received reports of update crashes with iOS 11.1.2 on iPhone 8 devices. We're currently investigating the issue and should have more information soon. Thank you for your patience as this is bei...

bug

Anonymous
8 years ago
Please try resetting your network settings and tell us if that resolves the issue for you.

Anonymous

8 years ago

UPDATE 11/21

Our team has been investigating this issue and cannot reproduce it. If you are encountering this issue, please uninstall/reinstall. If the issue persists, please respond with the following:

Ally Code
Device model
Firmware
Are you installing the update from scratch or on top of another update?

Anonymous

8 years ago

Same here

Ally Code : don’t know
Device model : iPhone 7
Firmware : iOS 11.1.2
Are you installing the update from scratch or on top of another update? : update from previous version

Cheers

{"app_name":"bv","timestamp":"2017-11-23 21:57:15.43 +0100","app_version":"0.10.0","slice_uuid":"2d293981-1e8c-3069-a781-2beb9ea09e5b","adam_id":921022358,"build_version":"0.10.278652","bundleID":"com.ea.starwarscapital.bv","share_with_app_devs":true,"is_first_party":false,"bug_type":"109","os_version":"iPhone OS 11.1.2 (15B202)","incident_id":"48C42C65-A94C-4534-8919-96A8784588E1","name":"bv"}
Incident Identifier: 48C42C65-A94C-4534-8919-96A8784588E1
CrashReporter Key: a10139053f25a15dc9a9f691c20b638b10970529
Hardware Model: iPhone9,3
Process: bv [1063]
Path: /private/var/containers/Bundle/Application/96E8FAC7-D1CC-4EE1-B06C-9FD6AFA5081E/bv.app/bv
Identifier: com.ea.starwarscapital.bv
Version: 0.10.278652 (0.10.0)
Code Type: ARM-64 (Native)
Role: Foreground
Parent Process: launchd [1]
Coalition: com.ea.starwarscapital.bv [697]

Date/Time: 2017-11-23 21:57:15.3637 +0100
Launch Time: 2017-11-23 21:57:07.5100 +0100
OS Version: iPhone OS 11.1.2 (15B202)
Baseband Version: 2.01.03
Report Version: 104

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Triggered by Thread: 0

Application Specific Information:
abort() called