Forum Discussion

sastep1991's avatar
sastep1991
New Rookie
2 years ago
Solved

[BUG] Cannot purchase Lightspeed bundles

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone 15 Pro Max
OS Version 17.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 416-356-733
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug During the purchase(Resistence and Raddus LS bundles) I was forced to verify my payment method in the App Store, so I clicked cancel button. After verfying out of game I opend the game and could not find the bundles. After restarting the game multiple times the bundles came back but I was not able to purchase them. When I clicked the price button this message was shown on the screen(IMG_2592.jpg). After clicking `Remove pending purchase` and confirming that I want to remove purchase I got an error message(IMG_2593.jpg). So I cannot buy any of the mentioned bundles. In my pruchase history I cannot find any pending items(by the way the purchase of those bundles are missing totally from my history). Could you please remove those pending purchases asap.
Steps: How can we find the bug ourselves? Try to buy bundle with no verified payment method -> click cancel on verification screen -> restart game till the bundle appears again -> try to buy it.
Connection Type Wifi
Please select your region Asia, Europe
Country Armenia

Plaform: IOS.

Bundles: Resistance Lightspeed Bundle, Raddus Lightspeed Bundle

16 Replies

Featured Places

Node avatar for SWGOH Technical Issues

SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.Latest Activity: 7 hours ago
27,198 Posts