Buying in-game packs issue
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel 6 Pro and others
OS Version Android 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 399234324
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug My country Croatia, Europe changed it's money currency on 1.1.2023. from HRK to EUR but in the store, packs are still shown with HRK and every time I try to make a transaction, my payment method is declined no matter what I chose. It Worked fine before 1.1.2023. I contacted Google support but they said that developer needs to fix their side as I can see fine prices in Euro on PlayStore so only the in-game packs are affected. Webshop works fine as it's in USD but HRK is a non existing currency now. Also not all packs are available in webshop, like shard packs for example.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Croatia
screenshots for trying to make a payment provided
We have now brought this to the attention of the team for further investigation.