Forum Discussion

2 years ago

Solved

Can’t log in Error code 3.0

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone 12 Pro OS Version 17.2 Ally Code: (Find it here: http://bit.ly/AllyCode ...

bug

EA_HighCommand
2 years ago
Handled via DM.

EA_HighCommand

EA QV Team

2 years ago

Hi @elloitsace, and thank you for the report.

Can you check if you can log into the webstore, and see if that resolves your login issue, please? Let us know if that worked. Thanks!

elloitsace
2 years ago
@EA_HighCommand No i cannot, I get an error saying can’t validate.
- EA_HighCommand
  EA QV Team
  2 years ago
  Thanks for the swift update! We take a look shortly and keep you posted.
  
  PS: I assume you already tried the general troubleshooting steps (reinstalling the game, clearing cache, etc.?
  - elloitsace
    2 years ago
    Yes, I think it’s related to my EA account because on a separate account I can still login. I also can still see that the original account and it says last activity is 1 min ago. So it’s trying to login but can’t. So maybe if someone could disconnect the EA account then that would work.