Forum Discussion

NNMSdabber's avatar
1 year ago
Solved

Can’t send gifts

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? iPhone 12
OS Version iOS 17.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 424386656
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Cannot access webstore or gifts
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Canada

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? Iphone12
OS Version iOS 17.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 424386656
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I cannot access the gift tab.
Steps: How can we find the bug ourselves? Have a locked gift tab
Connection Type Wifi
Please select your region North America
Country Canada

I am assuming that it might be because I turned 18 in February but the game still thinks I’m underage?

7 Replies

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    1 year ago
    @NNMSdabber Your account is under 18 years old. Reach out to EA Help and ask them to update your DOB on your SWGOH account.
  • I have already tried in game but they haven’t responded yet, the lightspeed bundles expire tonight. It would be greatly appreciated if you could do something about it.

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