Hello, first time I'm posting because I am unable to load my account. My phone is logged into this email address as the Google account on my phone, my Google Play account is under this email address as well, when I attempt to load my Galaxy of heroes account I get an error message that indicates that I need to log into this account with my device...
Please fix this.
This is remarkably frustrating.
The error message reads:
The selected account is already linked to a Google account. Please login to the linked Google account on your device to access this game account.
I am missing Partigaz shards as this persists, which potentially costs me unlocking Andor at 5 stars. Which I have been building to for 4 months...
What kind of customer service is this? My account remains locked out
I have an EA account, been playing for 11 years. But now the game will not allow me to log into my account. Please fix
What is the point of having an EA account if I cannot log in
Fix it. You broke it. The right thing to do as a company with a product is to fix it
Community ManagerCommunity Manager