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thatboi12345's avatar
thatboi12345
Seasoned Novice
9 months ago
Solved

Cannot Login over Cellular Data

Since last Tuesday April 8th, 2025, I have been unable to login over cellular data. I get the error message shown below. I’ve troubleshot it with T-Mobile and they said there’s no issue on their end. Tried uninstalling and reinstalling, and power cycling. Any ideas?

4 Replies

  • 31337Duck's avatar
    31337Duck
    Seasoned Adventurer
    9 months ago

    I’m having the exact same issue with T Mobile. They are claiming it’s not their problem and to contact EA/CG.  However, from others I’ve spoken to it appears this is isolated to T Mobile’s cellular network. Can anyone else confirm that the game is working/not working for them over cellular on T Mobile or other carriers services?

  • Have y’all checked the settings on your device? Sometimes there are options that will block the use of cellular data for certain activities.

  • Updating to the latest ios (18.5) released on thursday fixed the issue.

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