Cannot Recover Account (SWGOH)
Hello, I cannot recover my account. My original account was set on my first iphone. Then I migrated the account to a new phone about three years ago which was android. It successfully worked. ...
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi @roullerz,
It sounds like your alternative account was linked to your play store instead of your main account being backed up there. If your main account wasn't linked to your play store, did you ever link it up to your FB account?
- EA_Lanna
@EA_LannaDear Lanna,
Thank you for your fast response. The original account was for sure linked with my facebook account. I know this, because when on the new android phone I was logged in with my play store account, I tried linking that to facebook to see if my FB was already linked, and it indeed was with my original account.
- EA_Lanna
Hi @roullerz,
That's great news! It means your saves are backed up to the FB account. From here, please get in contact the support team with the Player ID for the main account. They will do their best to help you out with this issue.
- EA_Lanna
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