Can't buy anyhing from web store
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? OnePlus5
OS Version 7.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 322-224-766
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Can't buy anyhing from web store for real money.
Steps: How can we find the bug ourselves? With every purchase with real money I get "Something went wrong. Please try again" error every time.
Connection Type Wifi
Please select your region Europe
Country Ukraine
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? OnePlus5
OS Version 7.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 322-224-766
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Can't buy anyhing from web store for real money.
Steps: How can we find the bug ourselves? With every purchase with real money I get "Something went wrong. Please try again" error every time.
Connection Type Wifi
Please select your region Europe
Country Ukraine
This probem exists for half a year already. I tried to contact support ouple months ago but nothing changed since.
- Browser console gets following error:
- "timestamp: "2023-05-04T12:23:47.534+00:00", status: 500, error: "Internal Server Error",…}
- error: "Internal Server Error"
- message: "java.lang.RuntimeException: Error encountered with rpc call=SERVER_ERROR stacktrace="
- path: "/store/purchase"
- status: 500
- timestamp: "2023-05-04T12:23:47.534+00:00"
- trace: "java.lang.RuntimeException: java.lang.RuntimeException: Error encountered with rpc call=SERVER_ERROR stacktrace=\n\tat com.ea.cg.swgoh.client.Client.buyItem(Client.java:176)\n\tat com.ea.cg.webstore.store.StoreController.purchase(StoreController.java:317)\n\tat jdk.internal.reflect.GeneratedMethodAccessor209.invoke(Unknown Source)\n\tat java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\n\tat org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205)\n\tat org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:150)\n\tat org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:117)\n\tat org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:895)\n\tat org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:808)\n\tat org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)\n\tat org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1067)\n\tat org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963)\n\tat org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006)\n\tat org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:909)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:681)\n\tat org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:764)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)\n\tat org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)\n\tat com.ea.cg.swgoh.client.RpcContextFilter.doFilter(RpcContextFilter.java:67)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)\n\tat org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:100)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)\n\tat org.springframework.web.filter.FormContentFilter.doFilterInternal(FormContentFilter.java:93)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)\n\tat org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.doFilterInternal(WebMvcMetricsFilter.java:96)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)\n\tat org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)\n\tat org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197)\n\tat org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)\n\tat org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)\n\tat org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)\n\tat org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)\n\tat org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)\n\tat org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:360)\n\tat org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399)\n\tat org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)\n\tat org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:890)\n\tat org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1743)\n\tat org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)\n\tat org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)\n\tat org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)\n\tat org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)\n\tat java.base/java.lang.Thread.run(Unknown Source)\nCaused by: java.lang.RuntimeException: Error encountered with rpc call=SERVER_ERROR stacktrace=\n\tat com.ea.cg.swgoh.client.ClientBlockingRpcChannel.callBlockingMethod(ClientBlockingRpcChannel.java:105)\n\tat com.ea.cg.sw.rpc.StoreProto$StoreRpc$BlockingStub.buyItem(StoreProto.java:48771)\n\tat com.ea.cg.swgoh.client.Client.buyItem(Client.java:174)\n\t... 57 more\n"
Thank you for the report. We've marked your report for further investigation. The issue is related to the currency change in your region.