Can't claim final character quest for CX-2

Still waiting...

Ally code: 422-369-167

It was only 245 before, now 295 and 325 are also unclaimable:

There are 8 days left until the character quest changes.

Same here but with the 245 shard requirement 

Ally Code - 499282552

Same i have it for 3 of them 

Ally code: 982-161-939

Same problem. Ally code 894-361-397. 

The same problem. 

Ally code: 676713962

Looks like a valid explanation to me:

Same problem and support told me I only have 18 shards total of CX-2 ally code 258-882-683

There is definitely a problem with the interconnection between CX-2 and Appo. Finally collected the reward for 245 CX-2 shards, right after I had accumulated 257 Appo shards.