Forum Discussion

Rising Novice

2 years ago

Cant connect to EA account with my SWGOH account

Whenever I try to connect my SWGOH account to my EA account in game I enter my email and the code that is sent to my email but straight after I enter my code and submit it I just get this notificatio...

technical issues

EA_Lanna

Community Manager

2 years ago

I would, yes @frogey6. If both emails and passwords open up the same EA account, that needs looking into!

frogey6

Rising Novice

2 years ago

Hi. Im following up on this after ive done some more digging and also created another ingame ticket to sort it out. still no progress whatsoever on what the issue is or what is causing it. and ive see a few others on the forums with the same error, so its clearly not just me. can we please have another look into this and try to resolve it

barbarossa5
Seasoned Ace
2 years ago
@frogey6 try setting your phones language to english before trying to connect.

If that doesnt help... are you on Android and have your google account connected?
- frogey6
  Rising Novice
  2 years ago
  Language is already set to English so that shouldn’t be causing a problem. I’m on IOS and have already connected to game centre. I made a little bit on progress with my ingame ticket yesterday tho so I’ll say on here if that goes anywhere