Forum Discussion

Igrona's avatar
Igrona
3 years ago
Solved

Can't login to webshop when domainname of emailaddress contains a minus-sign

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? all I tried (android, IOS, windows with different browsers) OS Version android ...
bug
  • EA_Gunner's avatar
    EA_Gunner
    3 years ago

    Thank you for the report. We've marked your report for further investigation.

    Workaround for now: Players can log in to ea.com and update their email addresses. Once email is changed, you should be able to log in to the webstore. 

FloareLaUreche's avatar
FloareLaUreche
Seasoned Newcomer
3 years ago

Pretty much same here - I am also from Germany/Europe and my e-mail domain contains a minus (...@t-online.de). Since February the store won't accept this kind of address.

  • Igrona's avatar
    Igrona
    3 years ago

    Oh, i didn't think of T-Online. That is one of the biggest provider in germany, so there must be a LOT of People having this Problem.

  • f8xeyiu403wz2's avatar
    f8xeyiu403wz2
    3 years ago

    Yeah, have the same problem since yesterday after I needed to log in again. 

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