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Igrona's avatar
Igrona
3 years ago
Solved

Can't login to webshop when domainname of emailaddress contains a minus-sign

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? all I tried (android, IOS, windows with different browsers) OS Version android ...
bug
  • EA_Gunner's avatar
    EA_Gunner
    3 years ago

    Thank you for the report. We've marked your report for further investigation.

    Workaround for now: Players can log in to ea.com and update their email addresses. Once email is changed, you should be able to log in to the webstore. 

ImperialPerks's avatar
ImperialPerks
Seasoned Rookie
3 years ago

I have the same issue with the dash (minus sign) being in my email address.  When I remove the "-" the submit button turns green and is able to be pressed, but of course I will not receive the code, because without the "-" the email submitted does not match the one I have on file.  With the "-" still in my email the button is grey and unable to be pressed. 

I have missed out on the rewards for multiple day and perhaps even being able to finish farming the TIE Defender while it was being given as a bonus in the chase event. 

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