Can't login to webshop when domainname of emailaddress contains a minus-sign
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? all I tried (android, IOS, windows with different browsers)
OS Version android 11, windows 10, IOS 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) none
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Since february the 1st I cannot login to the webshop of swgoh anymore. Worked fine until january the 31st. With a lot of trying I found out that the issue is caused by the minus-sign in the domainname of my emailaddress. I contacted EA-support who could not help and advised to post here. the pictures show a fantasy address but you can see that the send-button turns grey as soon as a minus is inserted in the domainname.
Steps: How can we find the bug ourselves? Try to login to the webshop with an emailaddress that has a minus-sign in the domainname
Connection Type
Please select your region Europe
Country Germany
Pictures show the problem
Thank you for the report. We've marked your report for further investigation.
Workaround for now: Players can log in to ea.com and update their email addresses. Once email is changed, you should be able to log in to the webstore.
