Hi @TargetEadu, and thank you for the report.
This is actually working as intended. We have flagged it with the team to get the text updated accordingly.
Hi there, Well preferably fixing the bug would be ideal, but a way to actually report the bugs would be the first step so players can actually help you improve the in game performance would be the first step in the right direction.
The crux of the issue is in the two screenshots provided, I was asked to describe the bug, I did so, and then this Chihanso sent me a link to report players for cheating, this did not help and he closed the ticket, the apology for inconveniences caused feels disingenuous as there was no attempt to help facilitate the reporting process.
@goldie500 wrote:Hi there, Well preferably fixing the bug would be ideal, but a way to actually report the bugs would be the first step so players can actually help you improve the in game performance would be the first step in the right direction.
The crux of the issue is in the two screenshots provided, I was asked to describe the bug, I did so, and then this Chihanso sent me a link to report players for cheating, this did not help and he closed the ticket, the apology for inconveniences caused feels disingenuous as there was no attempt to help facilitate the reporting process.
That’s because EA Help isn’t the correct place to report bugs. Use this forum.
