Character and Ship Portraits (Razor Crest showing as Resistance X-Wing)
Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? Samsung TAB A
OS Version Android
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug GFX errors/bugs in portraits and buttons
Steps: How can we find the bug ourselves? Loading characters screen/roster. Also reviewing crate rewards for Conquest
Connection Type Wifi
Please select your region North America
Country United States
When character roster screen loads, there is a several second delay for the portraits to populate correctly. In some cases the portrait will be blank (rare) Experiencing missing button and gfx for items/gear.
Reviewing Conquest rewards crates from 1 to 7, portraits appear correctly with the occasional missing picture. The Razor Crest portrait reflect correctly. Reviewing from crate 7 to 1, the Razor Crest portrait is replaced with the Resistance X-Wing pic. Happens 100% of the time. 1 to 7, everything looks great. Go back down the crates and portrait appear to be replaced.
The issue with character portraits is known by the team and they are working on it.
We have tested on several devices and for us, the Razor Crest is showing the correct image when viewing the reward crates. Could you please clear your game cache and see if that fixes the issue for you?
