Charged 3 times for BB bundle and no help

Question

I - like many others on the forums, have been charged 3 times for one purchase via the web store, and support wont answer. The only thing I was told was that they couldnt see any extra transactions, and that i only have paid for the bundle once even though that isnt true. Has anyone else experienced this, and has anyone found a solution? Its getting ridiculous.

My order number is 1005520630900

ea_gunner · Answer

Your request should be sorted now. EA Help responded to your open ticket.&nbsp;

grraversen · Answer

It has not been resolved. I was told that the two extra charges “werent real” and were just used to reserve my money. However i still see that i am missing 498DKK (75,55USD) from my bank account. Either EA doesnt care, or has chosen to deny that the overcharges that i and many others on the forums have experienced ever existed. It is unacceptable how EA treats their customers.

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Charged 3 times for BB bundle and no help

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