Forum Discussion

Grraversen's avatar
Grraversen
Seasoned Novice
7 months ago

Charged 3 times for BB bundle and no help

I - like many others on the forums, have been charged 3 times for one purchase via the web store, and support wont answer. The only thing I was told was that they couldnt see any extra transactions, and that i only have paid for the bundle once even though that isnt true. Has anyone else experienced this, and has anyone found a solution? Its getting ridiculous.

My order number is 1005520630900

 

2 Replies

  • Your request should be sorted now. EA Help responded to your open ticket. 

  • Grraversen's avatar
    Grraversen
    Seasoned Novice
    7 months ago

    It has not been resolved. I was told that the two extra charges “werent real” and were just used to reserve my money. However i still see that i am missing 498DKK (75,55USD) from my bank account. Either EA doesnt care, or has chosen to deny that the overcharges that i and many others on the forums have experienced ever existed. It is unacceptable how EA treats their customers.

Featured Places

Node avatar for SWGOH Technical Issues

SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.Latest Activity: 4 days ago
27,214 Posts