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y1scwcb4i1bo's avatar
y1scwcb4i1bo
Rising Newcomer
2 days ago

Claim daily chest from webstore

Hello there,

for some reason, for the past week I have been unable to collect the free daily chest from the webstore. It’s fine for one of my accounts but not the other. It states that I’ve already claimed it.

3 Replies

  • EA_Kuba's avatar
    EA_Kuba
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Hey y1scwcb4i1bo​ 

    Thanks for confirming.

    Since both accounts have separate EA/Webstore logins, could you try the affected account in a different browser or in a private/incognito window and see if the daily chest appears there?

    If possible, it would also be useful to test the Webstore on a different internet connection, such as mobile data, rather than your usual Wi-Fi or network.

  • y1scwcb4i1bo's avatar
    y1scwcb4i1bo
    Rising Newcomer
    1 day ago

    I have 2 different logins with the webstore/EA/game. I log into each webstore every day. 
    1 account is fine and I can claim bonus daily chest and Kessel rewards.

    The other account will just be able to claim Kessel

  • EA_Kuba's avatar
    EA_Kuba
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hello there y1scwcb4i1bo​ 

    Since you mentioned that you use more than one account, could you please double-check that the Webstore is currently logged into the EA Account linked to the SWGOH account where you’re having the issue?

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