Coaxium and Game Pass+ not awarded

Hello,

today i bought CQ Pass + via EA Store and order was not sended  to my account in  the game and coaxium was not added at my webstore account as well. Can you please look at this issue? I send in attachment screen with my order number -   1005066868002.

My ally code in the game: 365-162-814

Thank you for your help.