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Azpiri-SW's avatar
Azpiri-SW
Seasoned Vanguard
2 years ago

Coaxium Not Reseting

Starting on November 28th, my Coaxium has not reset after reach Parsec Level 10 (10,000 points). I am getting the purchases, but I'm not accruing the Coaxium reward points. With each new purchase made on the web store, I am not getting the loyalty rewards points like I should. I am providing multiple screen shots that document this.

Screen Shot 1 - Before a purchase

Screen Shot 5 - After the purchase

Screen Shot 7 - Showing the different levels for the Coaxium heist event

18 Replies

  • I’m having the same issue as well. My kessel run is stuck on the final completed tier.

  • Azpiri-SW's avatar
    Azpiri-SW
    Seasoned Vanguard
    2 years ago

    So I'm hearing that some people are getting notices in their In-Game Inbox that the problem has been resolved and are given fair compensation. I suspect that you have a lot of people who need a resolution, so I'm guessing (hoping?) that you will eventually come around to my ticket?

  • CNovus's avatar
    CNovus
    Rising Rookie
    2 years ago

    Yeah, they're saying this is intended and that there's just a max coaxium reset which is totally illegal because it shows that you will still reset if you buy something else. 

  • I am having the same issue....is there a stated limit for number of refreshes?

  • f36nzxlqzvf6's avatar
    f36nzxlqzvf6
    Seasoned Newcomer
    12 months ago

    Same issue here.  Spent a significant amount, would like the rewards as advertised along with a clear indication of any limits going forward.

  • travman1969's avatar
    travman1969
    Rising Novice
    8 months ago

    Where is my compensation? I have been locked twice and may 4th stuff locks you out

  • travman1969's avatar
    travman1969
    Rising Novice
    8 months ago

    There are not a limited number based on what the current released statements on the launch of the coaxium webstore process. If you buy all of the May 4th stuff it locks you out. Make wells are needed for anyone locked out of the rewards.

  • Someot's avatar
    Someot
    Seasoned Newcomer
    8 months ago

    I see nowhere in the web store that states there is a limit. In fact, if I look at the May the 4th heist it says it will reset, but doesn't.

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