Hi @Tiali1985, and thank you for the additional information and details.
We have flagged this for further investigation now, but are unable to provide any compensation or make good at this time.
Hi, @EA_Gunner! This is not a solution. There are more players with this bug and you wouldn’t help me because I posted this more than a half ago and you ignored this? This is unacceptable.
Also notice that the only thing you guys did is double-checking with your logs how many tickets I got (3 WEEKS AFTER I POSTED MY FIRST THREAT) and you didn’t check deeply the core of the bug.
I was already aware that, for some reason, there was a discrepancy between your logs and my screen, that’s why I posted, so you guys didn’t give me more information that I already knew!
You have another player with the same issue, that makes 6 players suffering this with no solution already:
https://answers.ea.com/t5/Bug-Reports/Conquest-Rewards-Bug/m-p/13313280#M71016
I’m feeling robbed, this is so unfair. You have players in 2nd and 3rd GC rounds happening the same and you are not helping them either.
Where can I state a formal complain?
Another player with the same bug:
https://answers.ea.com/t5/Bug-Reports/Incorrect-Conquest-Rewards/m-p/13316857#M71037
