Forum Discussion

7 years ago

Connection Error (downloading assets)

Product: Star Wars: Galaxy of Heroes Platform:Apple iPad What type of device are you experiencing the issue with? iPad & iPhone OS Version 12 & 10.3 Ally Code: (Find it here: http://bit.ly/AllyCo...

trace.txt1 KB

bug

retroarena

7 years ago

It took me 10sec on my iphone to download the update, however on my ipad 3 i had the same issue. Took forever with countless connection interruptions just like your screenies are showing.

I've had this issue with the ipad 3 for the first time when dling an update in october 2018.

I'm not a technician, but my thought is that older devices just cant digest the size of the game anymore. Not saying this should happen though.

hniyem
7 years ago
The iPad has the latest iOS version, also it has 5GB free space and is having the same issue, so I don't think is the "old" device. It would if I had it with the same iOS but this is not the case. Thanks for your answer though
- EA_HighCommand
  EA QV Team
  7 years ago
  Hi @hniyem,
  
  What type of iPhone/iPad do you have?
  - JohanK111
    6 years ago
    Any news on this? I've had the same problem for a couple of months now. iPhone SE, iOS 10.2.1