Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

Could not complete daily activities due to client restart

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? SAMSUNG Galaxy S7 Edge
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 592-742-626
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Could not complete daily activities due to the latest client update locking me out of fleet challenges
Steps: How can we find the bug ourselves? https://forums.galaxy-of-heroes.starwars.ea.com/discussion/175367/updated-known-issues-content-7-11-2018
Connection Type Wifi
Please select your region Europe
Country England

‌

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? SAMSUNG Galaxy S7 Edge
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 592-742-626
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Could not complete daily activities due to the latest client update locking me out of fleet challenges
Steps: How can we find the bug ourselves? https://forums.galaxy-of-heroes.starwars.ea.com/discussion/175367/updated-known-issues-content-7-11-2018
Connection Type Wifi
Please select your region Europe
Country England

‌

‌

I would like individual compensation for this please. 1st image is what I missed out on the 2nd image is what screen I got when trying to access my fleet challenges 

bug

6 Replies

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    8 years ago

    Hi @98759 and thank you for the report.

    This issue was fixed with a Hotfix shortly after the release of the recent update.

    Forum announcement can be found HERE.

  • coffeeownsyou's avatar
    coffeeownsyou
    8 years ago

    I understand that the issue had been fixed but I missed out on my daily activity rewards due to this issue is there any way i would be able to reclaim them some how ?

  • Anonymous's avatar
    Anonymous
    8 years ago
    @coffeeownsyou wrote:

    I understand that the issue had been fixed but I missed out on my daily activity rewards due to this issue is there any way i would be able to reclaim them some how ?

    ^This is me also just to clarify was using a different device 

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    8 years ago
    After it was fixed, did you not go into the game and complete it? It was only broken for about 1 hour.
  • Anonymous's avatar
    Anonymous
    8 years ago

    Unfortunately it happened about 15 mins before my reset and I had not had a chance to do it up until then also if you look at the screenshot it says about 1min until reset 

  • Anonymous's avatar
    Anonymous
    8 years ago

    @EA_HighCommand the issue was not that the bug needed to be fixed I understand that it has been, the issue is that it stopped me completing my daily activity 

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