Crash App on click to EA Help Ticket.

Question

I have a new message from EA Help Ticket in my inbox and every time I try to open it, the application crash :/

The same when I try to enter EA Help through thr settings. This wasn't a problem before. what should I do because I can't delete this message and I still have a red dot in my inbox icon.

Devidce Iphone Xs/ios 1.7

Thx

barbarossa5 · Answer

@9262ac7314ce5c90 try setting your phones language to english. then restart your game and try again

9262ac7314ce5c90 · Answer

@Barbarossa5&nbsp;wrote:@9262ac7314ce5c90try setting your phones language to english. then restart your game and try againThx for answer but this tip not working :/ After change lang and restart app crash too.&nbsp;

barbarossa5 · Answer

@9262ac7314ce5c90 thats unfortunate. you can try spmething else:

https://support.apple.com/en-gb/HT211336#:~:text=How%20to%20change%20your%20default,set%20it%20as%20the%20default.

Change your default browser to something else available for you. I recommend safari or google chrome (can be installed from store).

After that restart your game and try again

9262ac7314ce5c90 · Answer

Not working :/ i’m use Safari as default.&nbsp;

ea_gunner · Answer

You can visit EA Help and log into your case on the website.&nbsp;

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Crash App on click to EA Help Ticket.

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