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schaefjr's avatar
schaefjr
New Rookie
4 months ago
Solved

Dailies reset before they should reset

Twice now in the past week I have finished my dailies in the last 10 minutes but I get the popup telling me the daily quests have reset and I’ll get the missing rewards.  I do get the rewards for the missing single daily quests but haven’t received the final daily quest rewards twice because the dailies apparently reset before they reset now. 

10 Replies

  • It’s about to happen again. 3 minutes left, can’t collect any quest rewards, never receive the final box with the crystals at the end of the day.  3rd time in a week. 

  • @schaefjr Thank you for your report. The team is aware of this bug and investigating the issue further.
  • schaefjr's avatar
    schaefjr
    New Rookie
    4 months ago

    Yeah? How about sending me earned, missing, rewards? 

  • tjwhbu's avatar
    tjwhbu
    4 months ago

    same bug happened to me.  5 minutes before reset.  the rewards of the two quests i should have gotten were sent to my mail after reset, but not the daily reward box (which contains crystals and others).  is there a way to get it back?

  • schaefjr's avatar
    schaefjr
    New Rookie
    4 months ago

    Chat support just gave up talking to me and ended the conversation.  Super cool. 

  • schaefjr's avatar
    schaefjr
    New Rookie
    3 months ago

    Love that the “accepted solution” is just a recognition of the bug and not doing anything to make it right. 🚮

  • ChristophIV's avatar
    ChristophIV
    Hero+
    3 months ago

    @schaefjr This forum is for the reporting of bugs.

    As the team have raised it to the studio, there's nothing more they can do here. Hence that's why the acknowledgement is the accepted solution. More details at the bottom of this post: https://answers.ea.com/t5/Bug-Reports/Welcome-to-the-STAR-WARS-Galaxy-of-Heroes-Bug-Report-Board-on/m-p/12340755#M64221

    They also cannot provide compensation. If there is any forthcoming, it'll be provided by the studio with the fix.

  • sarisse's avatar
    sarisse
    New Rookie
    3 months ago

    i also have been affected twice.

    Same setting, the daily locks about 4 or 5 minutes before the reset time, 

    i can still compete them and get them mailed but no way to get the completion reward for full daily.

  • Wilbur691's avatar
    Wilbur691
    Rising Rookie
    2 months ago

    schaefjrbug is still an issue and has happened to me numerous times. EA_Gunner response on my post was to just do them sooner lol instead of realizing people have jobs and stuff outside of this game. No word from him on missing rewards either. The devs and CG don’t care about us. Chat support is no help with any issue, ever.

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